Frequently Asked Questions

Can I return or exchange my order?

Yes. Please refer to our Return/Exchange Policy.

What is the delivery cost?
  • The delivery cost is $7.50 within Australia for an ordinary parcel.
  • Express delivery (with tracking) – $9.50.
  • Free shipping applies to all orders over $50.00 or more in one transaction.
How long will delivery take?
  • Estimated delivery time 3-7 working days from when you placed your order.
  • Express delivery within Australia 1-3 working days.
Can I have my order delivered to a PO Box?

Yes. Australia Post delivers to PO boxes within Australia.

Does BellababyOrganic ship world wide?

Yes.

What currency is the BellababyOrganic website using?

Australia Dollar (AUD)

How did BellababyOrganic start?
What is a BellababyOrganic wrap made of?
How do I wash my BellababyOrganic wrap?
Do BellababyOrganic wraps take general wear and tear?
Why should I buy a BellababyOrganic wrap?
What does GOTS stand for?

The Global Organic Textile Standard (GOTS)

Bellababy Pty. Ltd. is fully aware off the debt owed by so many consumers, to the wonderfully dedicated people who make up what is internationally known as GOTS.

GOTS is comprised of four reputed member organisations, namely OTA (USA), IVN (Germany), Soil Association (UK) and JOCA (Japan), which contribute to GOTS.

“The aim of the standard is to define world-wide recognised requirements that ensure organic status for textiles, from harvesting of the raw materials, through environmentally and socially responsible manufacturing up to labelling in order to provide a creditable assurance to the end consumer. Textile processors and manufacturers are enabled to export their organic fabrics and garments with one certification accepted in all major markets.”

The Global Organic Textile Standard (GOTS) is the highest textile processing standard for organic fibres in the world today.

https://www.global-standard.org/

What is Fair Trade?

Fairtrade supports marginalised farmers and workers, enabling them to build a better and more secure life for themselves, their co-workers and their families.

Fairtrade is about stable prices, decent working conditions and the empowerment of farmers and workers around the world.
Fairtrade-certified cotton farmers get a guaranteed price for their crop. Fairtrade cotton is produced without using any harmful pesticides, child labour or forced labour. It gives workers on cotton farms fairer wages and better working conditions.

http://fairtrade.com.au/Fairtrade-Products/Cotton/Why-buy-Fairtrade-cotton
http://fairtrade.com.au/Fairtrade-Products/Cotton

What is Ethical Production?

Fair trade is a social and economic movement which promotes international standards of ethical production, labour and environmental policies in the trading of goods or commodities such as cotton. It includes principles such as payment at a fair price and gender equality.

http://www.tedresearch.net/media/files/Fair_trade_and_ethical_production_.pdf
https://www.ethicaltrade.org/issues/ethical-trade-and-fairtrade

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