Returns and Exchange Policy

At Bellababy we wish you, our customer, to feel confident when you order from us.

One of our cardinal sales values is that you are totally satisfied with your order after it is delivered. So, if for any reason an item is not what you expected, it can be returned or exchanged.

Please note that an item will only be accepted for a refund/exchange under the following conditions:

  1. The item is unused, and in new condition (as purchase) with the original packaging intact and unopened.
  2. The item is returned within 30 days of the receipt date.

Returns will not be accepted if the original packaging is damaged.

Once your return/exchange is received it will be processed within 3-5 working days. Please allow for 1-3 business days for the funds to appear in your account.

Misplaced Orders

All orders sent by us have a unique tracking code. If for some reason your order does not arrive within a reasonable time please contact us and we will attempt to track it for you.